/Customer Service

The Art Of Creating Life Long Customers: The Why And How To Effectively Deliver Great Customer Experience

By 2020, according to a walker study, customer experience will have beaten price and product as the primary brand differentiator. Succinctly put, your reputation as a company is only as good as the quality of the customer experience you offer your clients. As a player in the competitive event and party rental industry, you no [...]

By | 2017-08-15T05:18:01+00:00 August 15th, 2017|Customer Service, Marketing, Product, Rental Industry|0 Comments

Email Etiquette: Why It’s An Absolute Must and 15 Actionable Tips To Get You There

Among the ranks of the most commonly used channels of communication at the workplace, emails prominently feature up top. For most employees, the very first thing they do when they get to their desk is to log on to their computers and read and reply to emails. Whether it’s communicating with business associates from without, [...]

By | 2017-05-11T05:47:41+00:00 May 3rd, 2017|Customer Service|0 Comments

Telephone Etiquette Checklist: A Must Have For Any Business Owner

Telephone calls are a very integral part of the communication system for most businesses. Whether its customers calling in and making enquiries or seeking customer support, or the business communicating with other associates and stakeholders; phone calls are a big part of the day-to-day operations in any business. For business owners, phone calls are an [...]

By | 2017-07-19T05:27:24+00:00 May 3rd, 2017|Customer Service|0 Comments

21 Actionable Customer Service Skills You Can Use Right Now

Great customer service is crucial to the success of any business. It not only wins you new clients but excellent customer service also encourages customer loyalty meaning that you will keep the old. Both classes will also be all too happy to refer your business to others. How then, do you provide stellar customer service [...]

By | 2017-05-11T05:43:19+00:00 May 3rd, 2017|Customer Service|0 Comments